Privacy Policy – Klasgemak

1 Who we are

Klasgemak is an AI-powered teaching assistant that helps educators record and track classroom observations. The service is operated by an independent developer based in Europe.

Contact: admin@klasgemak.nl
Data deletion requests: Delete account

2 What data we collect

We collect only what is necessary to provide the service:

Account data — name, email address, role (teacher / manager), school
Observations — notes you record about students, linked to your school and class
Chat history — your conversations with the AI assistant, stored per account
Usage data — daily token consumption to enforce fair-use limits (no browsing data)
Voice input — audio is transcribed in real time and immediately discarded; we do not store raw audio

        We do not collect sensitive personal data about students beyond what you explicitly type or speak. Student names in observations are entered by you.
      

3 How we use your data

To provide and improve the Klasgemak service
To generate AI-assisted observation summaries and reports
To enforce daily usage limits per user
To allow school managers to oversee their team's observations

We do not use your data for advertising, profiling, or any commercial purpose beyond operating the service.

4 Where your data is stored

All data is stored exclusively on Google Firebase infrastructure located in Europe (Belgium, europe-west1). No data is transferred to servers outside the European Economic Area (EEA).

        Data stays in Europe. We do not use any US-based data processors that would require a transfer mechanism under GDPR Chapter V.
      

5 Data sharing

We do not sell, rent, or share your personal data with third parties for commercial purposes.

Limited sharing occurs only to operate the service:

Google Firebase — authentication, database, and hosting (EU region)
Google Gemini API — AI processing of your chat messages (content is not used for model training under our enterprise agreement)
Sentry — anonymised crash reporting (no personal data included in reports)

Your school's manager can view observations created within their school. Individual chat history is private to each user.

6 Data retention

Observations — retained according to your school's configured data retention policy (default: 12 months)
Chat history — retained until you clear it or delete your account
Usage logs — daily counters reset automatically; not retained beyond 90 days
Account data — retained while your account is active; deleted within 30 days of an account deletion request

7 Your rights under GDPR

As a data subject under GDPR you have the following rights:

Right of access

Request a copy of all personal data we hold about you

Right to erasure

Request deletion of your account and all associated data

Right to rectification

Correct inaccurate personal data held about you

Right to portability

Receive your data in a structured, machine-readable format

Right to restrict

Request that we limit processing of your data

Right to object

Object to processing of your data in certain circumstances

To exercise any of these rights, email admin@klasgemak.nl. We will respond within 30 days. You also have the right to lodge a complaint with your national data protection authority.

8 Cookies & tracking

Klasgemak does not use advertising cookies or cross-site tracking. We use a single session cookie issued by Firebase Authentication to keep you logged in, and store your language preference locally in your browser. With your consent, we use Google Analytics 4 (analytics cookies: _ga, _ga_*) to understand how visitors use our public homepage. IP addresses are anonymised. You can withdraw consent at any time by clearing your browser's local storage for klasgemak.nl.

9 Changes to this policy

If we make material changes to this policy we will notify users via the app and update the date below. Continued use of the service after changes constitutes acceptance of the updated policy.

Your data, protected by design